Member Login

Max Chen on global identity and distributed teams in hospitality [Video]

November 23, 2022

Originally from Thailand, Max has lived and worked all over the world. He studied Hospitality in Switzerland before working with companies like Expedia in the Middle East and Africa and has most recently joined Sonder – a company founded in Montreal which now operates over 6,000 short term rental units globally.

In this conversation we talk about the importance of IRL offsites vs virtual team building, corporate culture when teams are globally dispersed, difficulty when scaling hospitality experiences, the opportunity for businesses to pursue sustainable profits over moon-shots, why AirBnB can’t offer customers a standardised level of quality and much much more.