Why Big Law Is Broken - And How Goodlawyer Is Fixing It

What happens when a Big Law associate decides the business model itself is broken?

In this episode of the StartWell Podcast, we sit down with Brett Colvin - co-founder and CEO of Goodlawyer - to unpack how legal services are evolving, and why the next generation of high-growth companies are rethinking how they structure legal support.

From a coffee shop moment in law school (“Be a good lawyer.”) to building a 400+ lawyer network serving enterprises across Canada and the US, Brett shares how frustration with billable-hour incentives turned into a platform designed to “win the talent, win the game.”

The Problem With Traditional Law Firms

Brett doesn’t hold back.

Inside Big Law, he saw:

  • 90%+ margin spreads between billing rate and take-home
  • Incentives that reward taking longer, not being efficient
  • Zero innovation in pricing models
  • Talented lawyers burning out inside rigid structures
  • The result? Clients feel friction. Lawyers feel trapped. And firms rarely evolve.

Goodlawyer was built to change that equation.

The “Gap in the Middle” - Where Goodlawyer Operates

Today, Goodlawyer embeds experienced in-house lawyers into companies on a fractional to full-time basis.

Not Big Law.
Not traditional recruiting.
Not pure marketplace.

Instead, they focus on the space between large firms and fully staffed in-house legal teams - what Brett calls “owning the gap in the middle.”

As companies scale, legal needs become continuous. Deals stack up. Regulatory complexity increases. Big firm bills balloon. But hiring a full-time General Counsel too early can be inefficient.

That’s where fractional GC and specialized embedded legal talent comes in.

Tech, Talent, and Leverage

Goodlawyer now supports over 400 lawyers with a lean internal team under 20 people.

Their edge isn’t just pricing - it’s:

  • Proprietary backend systems for matching and workflow
  • Ongoing feedback loops between lawyers and clients
  • Flexible engagement models (including try-before-you-buy full-time hires)
  • A strong focus on the lawyer experience

Their thesis is simple:

Win the talent, win the game.

When lawyers have flexibility, autonomy, and community, they do better work - and clients benefit.

A Different Kind of Legal Brand

What stands out about Brett isn’t just the business model - it’s the culture.

From hosting yacht parties during Toronto tech events to running Future of Law awards and building community among in-house leaders, Goodlawyer is intentionally building brand gravity.

Not just a service.
A platform.
A network.
A talent magnet.

That community layer matters more than most people think.

Practical Advice for Founders

We close the conversation with tactical advice for entrepreneurs:

  • Early stage? Set clear equity vesting schedules with co-founders. Don’t leave dead weight on your cap table.
  • Scaling fast? If big firm bills feel unreasonable or disconnected from your business reality, consider a fractional GC before hiring full-time.
  • Regulated industry? Treat your first in-house legal hire as an executive function, not just a compliance role.

Legal strategy shouldn’t be reactive. It should scale with the business.

If you're building in Canada - or anywhere - this episode is a grounded look at how one founder is modernizing an industry that hasn’t changed much in decades.

Watch the full conversation above.

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