For the 17th episode of StartWell’s Gathering Podcast we sit down with Toronto-based public speaking and communications expert, Jordyn Benattar.
Jordyn’s working history began at age 3 when she was cast in television commercials and then feature films as a child actor. Her ease with cast and crew working on camera prepared her for a career in public speaking and communications coaching.
Trained as a lawyer with an MBA, Jordyn worked at Skadden, Arps, Slate, Meagher & Flom LLP in New York and later at Goodmans LLP in Toronto. People around Jordyn kept recommending her skills in persuasion, influence and speaking to resolve communications challenges and help others own the room. This quickly turned into her coaching company Speakwell, which trains and empowers people to become world-class communicators. Jordyn works with organizations and individuals to improve their ability to effectively articulate their thoughts, ideas and value.
Spend time with this conversation - here's the full transcript
Public speaking and communication coaching.
Jordyn Benattar 0:00
If you can do anything if you can speak well communicate well, truly whether it's landing an incredible new job having better relationships with people in outside of work, whatever it is, but working on this skill will pay dividends for ever is an incredible investment and the results that I see from people that's why I do it. This is a people business this is speak wells method of marketing is word of mouth. I've, that's the best I invested a red cent into a Facebook ad or whatever. And I think that's a testament to how powerful it can be.
Qasim Virjee 0:44
Welcome back to yet another episode of The Gathering podcast. Again, as always, I'm the same person Qasim Virjee. Here in the studio at start well on King Street West and today for the 17th episode of gathering. I'm joined with Jordan Benatar from speak well,
Jordyn Benattar 1:02
thanks for having me.
Qasim Virjee 1:03
Great name. Thank you, both of yours and the company, speak well start well do everything well. And then whatever live will be well, the world is your oyster. So Jordan, tell me about speak well, what does speak will do
Jordyn Benattar 1:21
speak well is a public speaking, and communications coaching, consulting and training firm and transforming people into world class communicators who own the room.
Qasim Virjee 1:33
I like this, okay, and we're gonna peel back the onion on your history, and how it has evolved into this work and, and the level of expertise with which you kind of engage your your clientele. So let's go way, way back back, back to the 70s. Back to back to when, you know, you started working as a child.
Child acting career and its impact on personal growth.
Jordyn Benattar 1:56
Yes, yes. My first job was being a child actor. So I actually started acting in 1996. And I started with commercials. I think I did five commercials and then yeah, okay. Shoppers Drug Mart, TD Bank. I think I did a Volvo car commercial. And then well, you weren't driving? Definitely not. I was a great car seat model. And then it evolved into acting in film and TV. And honestly, it was the best experience. I had so much fun on set. I wanted to do it way more than my parents allowed me to. How
Qasim Virjee 2:33
did they get you into this though? Because I know my daughter is like four and a half. I'm sure she would be like she'd love she loves being on sets. She's been in our studio and stuff. I like running around in lights and things. But yeah, how did it was it something that they thought was just fun to do? Or was it more like?
Jordyn Benattar 2:50
Not at all?
Qasim Virjee 2:51
I think okay, so I was worried business.
Jordyn Benattar 2:55
The audience can't see how petite I am. But I was always very, very small. Okay. And so at the age of, let's say, five, and I could read, I could play like three, because I was so small. And my doctor, I remember, had told, but I don't remember. But from what the stories that I've been told, I remember told that I remember this, that I was rambunctious and talkative and mature, and that I would be great in film and TV. So I heard this while apparently he was telling my mother and wouldn't let the idea go. So that evolved into a career for actually quite a long time I would usually do about a project a year. Wow. And it was great. But that's how it started. It started with someone saying, this girl is feisty. She should be on camera. And I loved that idea. And I begged and begged and begged my parents and
Qasim Virjee 3:49
also you were intuitive. I was so intuitive. Let me do this. Oh, yeah.
Jordyn Benattar 3:52
Wow. My dream at the time was to be on Barney. Barney. Yeah,
Qasim Virjee 3:56
the dinosaur, the purple dinosaur. How close to getting on the Barney show. Were
Jordyn Benattar 4:01
you not? Okay. No, I was in for now. There were some cool movies that I did. But not Barney level. No.
Qasim Virjee 4:09
What for you from what you remember? Because age wise, if you were a child actor, like when did you start and when did you stop?
Jordyn Benattar 4:14
I started. I think I was three in commercials. And then moved on to movies when I was five. Oh, very young. My first movie was, I think it was called must be Santa, which is apropos for this time of year. Absolutely. And the second movie I did was called What makes a family and that was one of the best even though it was I was so young. I actually remember it really vividly. It was the best experience. It was like an all female cast it was Brooke Shields Cherry Jones Tony Award winning Broadway actress. We had Ben Stiller's mom play my grandma. Yeah, it was it was really cool. Whoopi Goldberg played the judge in the movie. Yeah, so I, I loved that experience so much and kind of made it my mission to make it part of my life. And it's pretty fun missing school for like, one or two months and getting taught by, I don't know, a tutor on set or whatever, for four hours a day as opposed to eight.
Qasim Virjee 5:16
Well also because we deal kids like doing physical things. And like, like, my daughter is really into dance. She's not so much into like, you know, going into like she, she has a lot of apprehension about going to her, like jazz tap dance that we have her in. But as soon as she's there, she loves it, right? So if it's an organized kind of thing, it's like less exciting, but if there's a party she's gonna jam up.
Jordyn Benattar 5:40
So yeah, she sounds very cute. She's cool. Yeah.
Jordyn Benattar 5:42
But those experiences, whether it's performing on stage in a tap show, or for me, being on set, working with adults, totally shaped who you are, as a person, like those are your formative years. And having that experience absolutely feeds into the approach that I take with speak while I also understand the difference between acting and being yourself, which is what public speaking is all about. And I just I'm grateful for that. Because it without, even in unconscious ways it slips in and shapes the way that I coach people. Well, it's super interesting,
Qasim Virjee 6:13
because as far as I understand it, then you got in, you still haven't gotten this is not something you'd like it's not a pit that you can, you know, fall over into an early grave. He was walking in the cemetery. But no, the you found yourself years later. At the bar, at the bar.
Career transition from law to communication coaching.
Jordyn Benattar 6:34
As a lawyer, yes, as a lawyer, passed the bar exams and I have not practiced
Qasim Virjee 6:40
Did you ever practice? What stopped you
Jordyn Benattar 6:43
now I so I was actually working. I was doing my son, when you're in law school during your what's it called a two L summer so after your second year of law school, for me, it was actually my three L summer because I did the combined JD MBA program. So it sort of puts you back a year but saves you a year law and you do it at the same time. And during my three all summer, I worked at a firm in New York called Skadden. And I loved it, it was there for just four months or whatever it is. And at the same time I had met, not my now husband, it Mazel Tov, thank you, it's my boyfriend at the time. And he was back in Toronto, and decided, I'm gonna move home to Toronto. And when you do that, you have to go through your articles, right, you have to do articling here, which you do not have to do in the US. Now you finish law school, you write the bar exams, and you're licensed to practice and all that great. So I did my articles at Goodmans, which is a great law firm here in Toronto. And when it was the end of my term, I was like, will I learn something more that is going to be directly applicable to what I want to be doing writing speak well, full time in the future. So you already knew that.
Qasim Virjee 7:58
So when did the speak well, journey start like formally 2011
Jordyn Benattar 8:01
informally, oh, and then formally 2020. So 2011, I was doing speak well, as a side hustle. I was coaching people who needed communication skills to do your jobs, whatever. Yeah,
Qasim Virjee 8:17
the first time that you did that, like there must have been a catalyst for this to propel into kind of a career. Yeah,
Jordyn Benattar 8:24
if I think even further back, I was a competitive debater and public speaker in high school. And when I stopped, I think it was in 12th grade. When I was no longer competing, I was coaching other students. So just for fun, it felt like a leadership position. I was coaching people for competitions. So that was, I guess, oh, I really liked this. And I'm good at it. People were winning. So then I got to university and went to Queen's University in Kingston, and started doing it also, sort of pro bono people that wanted to get into med school consulting, jobs, interviewing for other types of positions, there was a pitch competition, I remember that I coached somebody for because I saw the gap between how smart they were, and how they were communicating. And there was a lag. So they weren't achieving the goal, even though they had all the credentials and qualifications to get themselves in the room or one foot in. But in order to seal the deal, or really achieve whatever the goal is that they had in mind. They really needed to amplify their communication skills. So I started doing that. And every single person that I coached got what they wanted. Wow. And I was like,
Qasim Virjee 9:37
and people just gravitated to, like at that time they were just gravitating Oh,
Jordyn Benattar 9:42
it started just word of mouth, right? Yeah. So when one person would get into med school and then tell all their friends Oh, you need to work with Jordan sheet is how I was able like some people would get interviews and knock it in like what happened? We need to we need to fix that because you're clearly smart enough to get into med school. They Senior grades, they've seen your resume, whatever. And I'd say that's not the bulk of my practice today of coaching people to get into med school. Although I did have two students last year, what? Yeah, but that was the start. Okay. And that's where I, that's where I noticed that you asked how Spiegel started formally, my client base continued to grow. On a part time, I was doing a part time side hustle, like I said, and year after year, I guess just continually through word of mouth, and I continued my other pursuits to like I did a semester abroad in New York, not really abroad, but whatever it was. Kingston Law School Business School, I can I kept it up. Yeah. And then, when the decision came of whether I wanted to be a lawyer practice law every single day, I was like, the time to go with my gut is now right before, I don't know, I worried that I was gonna get either pigeonholed or I wasn't going to learn anything that was gonna help me in the future. And also, my biggest regret, sorry, my biggest fear is like having regrets. And I was like, I don't want to regret not
Communication skills and leadership articulation in various industries.
Qasim Virjee 11:11
a great way to live life is to like not want to have regrets. Yeah, it's a great, great thing to drive decision making. Just like, is this something that's really what I believe in? Or? I feel like I'm have to do it because of other people or whatever. Yeah. So that's great. So then you kind of like double down on yourself, and your own thing.
Jordyn Benattar 11:33
And I'm on my clients. Really? Yeah, I'm able now to give them undivided attention. My client base has grown because grown by 450%. This year. Wow. Alone. Yeah, it's wild.
Qasim Virjee 11:45
So what are the types of customers that you now work with?
Jordyn Benattar 11:49
It's pretty broad. Still, there's the odd medical school student or person who's trying to get a particular specialty in their fellowship or whatever. It was funny how that thread of medicine has continued. But it's a lot.
Qasim Virjee 12:04
Because like, medical professionals, are terrible at articulation.
Jordyn Benattar 12:08
They're very technical. If
Qasim Virjee 12:09
the, they're great at communicating with each other. They're great at it. But yeah, I'm biased. My wife is a doctor, you see. So this is, this comes from a place of love. Oh, 100%. I'm not hating on the medical profession. No. And like all her friends who are doctors, they have a great time talking to each other. And they they crack jokes about medicine, and they all this stuff. And but I see how, when even in that profession, you have conferences you have, whether it's like IRL or online, you have even like, there was one thing that she was engaged with the other day where there was like, the Ontario Medical Association is hosting these kinds of like, town halls, virtual town halls, and great speakers, and they're really rallying the opinion to be able to take to capitol, I guess, Capitol Hill, we call it run in Canada, and, and wherever Queen's Park in Ontario, like the politicians, and it's painful to watch that from over her shoulder and see how it kind of because of the, let's say, lack of experience, maybe then medical professionals have in vocalizing their frustrations or their their larger thoughts about the profession. And institutions that work with it, there seems to be a kind of lack of voice that collectively can, you know, wield. And so you see these implications.
Jordyn Benattar 13:31
And I mean, they're not alone. There are so many professions that are extremely technical, and written with jargon, and very difficult to explain things in simple terms, and persuasively, as well, because that's not how they were trained. But I have worked with, I mean, as we ascend through the medical career, everywhere, everyone from students to the head of a hospital in Montreal, for example, is a client of mine. So but to go back to your original question being what what comprises your practice, it's 5050, between private clients and corporations, okay. The private clients oftentimes are either C suites, so executives, leaders, CEOs, CEOs, and then also up and coming high potential very promising leaders who are really trying to take it to the next level in their careers. And then in terms of organizations, it's something small, like a startup all the way to Fortune 500 companies, I work with leaders at Merck, Comcast, Securities Exchanges, I've worked with judges, although that's more on the individual side. So it's pretty vast and broad and diverse. But the one thing that they that everybody has in common is that they want to hone their leadership skills. They want to articulate themselves more effectively, and they want to sound smart.
Qasim Virjee 14:53
It's so interesting, because like there's there's this narrative in even this series as we continue talking to people whose Support Teams and people who support ultimately people in business. A large part of I think dysfunction in business comes from the inability for people to communicate. And business is very much grounded. And communication is something I've always believed. But if you look at larger organizations, one thing that we're hearing right now is a lot of disconnection that, you know, employees are feeling part of that being this like, embrace of hybrid realities, remote work, work at home, the digital disconnect. And I think, well, let me put on you, on that topic. How have you been working with clients recently, in the last few years to bridge those gaps? You know, the idea of kind of speaking beyond the medium? How people can project themselves through, you know, in whichever form they're they're communicating, right?
Communication, leadership, and employee retention in the workplace.
Jordyn Benattar 15:58
So there's two parts to communication, there's what you say? And there's how you say it. And there's a very heavy focus on the how you say it portion, generally, but all but particularly in terms of, okay, how do we adapt to our medium. So for example, we're on video today, that means that not all of the focus has to be on my voice. But when you're on the phone, you need to channel all of your emotion and your enthusiasm, and all of the things that you're trying to express in the tone through your voice. But here I have facial expressions at my disposal, I have hand gestures, I have posture to I don't know, communicate trumping, yeah, but what does your posture see me hunched over the table, whatever it is
Qasim Virjee 16:43
down low microphone, making sure that
Jordyn Benattar 16:47
my phone is too high. For me, this is this is nice. But the medium is really, really important in terms of shaping your communication, and also the way that you engage people. So if it's a webinar style, for example, where you're, you don't get any feedback from your audience, you can't even see your audience, how do you handle that, it's going to be a little bit different than when the Zoom chat is super active. And you can see people on the other side, and you can actually see all of them, which is different than when you're in person, and you probably can't see the face and the reaction of the person seated at the back of the auditorium. Right. But on Zoom, you can actually usually see how people are taking to your information. So medium is is key for both what you say like how you engage people, and how you say it.
Qasim Virjee 17:31
And it's interesting, because then there's other thing like the kind of context of communication and business also seems to be changing whereby the politics in organizations are, are getting, I don't know, there's lots of like new factors that people keep raising on this series about things like how you manage churn, and the reason for why churn is becoming an issue. And what I mean by that is employee tenure at companies going from what historically was 1020 years of career at a company, down to whatever, whatever, whatever. And then someone just couple episodes was telling us, a recruiting specialist was telling us, they're expecting people to be placed for two and a half years in their roles, two and a half years. And then of course, a lot of people in startups are telling us that six months. So people are are kind of looking to Peace out from their job, anywhere, let's call it from two to three years, and they come into a job with the expectation that they will leave it. So it's interesting, because if you know the workplace is really about kind of forming relationships, and then teamwork and working relying on other people. There's these larger trust issues. If you know churn is such a big part of corporate culture in the next decade ahead. What's your take on on the BAP topic, in relation to how people are communicating?
Jordyn Benattar 18:50
But because I don't work at a huge organization? President of speak well, I, I feel like I'm actually not qualified to answer that question. Also, having worked at a law firm, where a lot of people their goal is to become a partner, right are there for the
Qasim Virjee 19:06
long haul the ladder, man, you're gonna climb that ladder? Exactly. I
Jordyn Benattar 19:09
never saw myself as being someone to jump from one career to the next. But I do see myself as someone who is multi passionate and has lots of projects on the go. So I guess I'm able to explore my various interests through projects within speak well, whether it's like the private coaching or the workshops or whatever. But to go back to your question about churn and turnover. I think communication is key, emboldening your people to be leaders at any level, whether they're they've just started and they're an intern, they should be given all of the resources in the world to see themselves there for the long for the long term. And, honestly, that's like the biggest competitive advantage for businesses these days is how do we hold on to talent because people are everything. I mean, I'm sure you saw chat GBT. That was like, That's scary.
Speaker 3 20:00
Take care of a lot of jobs on that first GVT. Fascinating,
Jordyn Benattar 20:05
amazing. So cool. Yeah. But I guess what I'm trying to say is that relationships, people are everything. And how do we hold on to that? It's really through communication? How do you articulate the hard stuff to your boss? How do you negotiate your salary? How do you explore what your career options are within an organization? Maybe you're not happy in your current current role. But that doesn't mean you wouldn't be elated to be in a different one. How do you work with teams? How do you manage people? How do you manage up? How do you manage down and it all boils down to how you articulate yourself, and then there's ripple effects of that to write your credibility, your reputation within the organization, and also beyond the organization, because companies are so people facing these days, we want to see people's personalities come out. And the best way to do that is through communicating whether that's written or oral. Yeah, and,
Qasim Virjee 20:57
and then, of course, something that started well, that we do a lot is video, we produce video about everything, and it's becoming something that companies are coming to us for. And it's now something of course, that is functionally possible through LinkedIn. And there's another theme that's coming out in this series, which is, you know, people are organizations are reconsidering how to enable the voices of their people through whatever platform they want to and a lot of it is on LinkedIn, like a lot of companies are saying, we would love to have our staff be able to represent us on LinkedIn, you know, there's a collective kind of hiring function there. Totally,
Workplace communication and public speaking skills.
Jordyn Benattar 21:36
I've heard this from my friends, they're like, my boss is asking me to post on LinkedIn, and be an evangelist for our organization. So I, I hear what you're saying. And I see it too.
Qasim Virjee 21:47
Yeah, you see it as LinkedIn becomes a social network, you hope that the workplace becomes more social as well. And it's less about managing the fear of people spending time on LinkedIn looking for other jobs, and instead being like, hey, you know, this is a professional network where, you know, there are opportunities for company to company relationship being formed. Totally. Okay, so let's talk about what you do practically. Okay. How does it How does it like, I'm your client. Let's say excuse me, let's say start. Well, like the company, okay, I say I've got five staff, bla bla, bla, bla, bla, this is what we do. We need help communicating. Okay. I mean, whatever the context, right, people come to you with, like, I guess they're everyone has a different problem. It might be, especially on the personal angle, but even companies like is it totally? Is it specifically leaders coming to saying, I'm having difficulty with this? Or is it HR professionals coming to you saying, our whole team needs to work better at communicating,
Jordyn Benattar 22:49
it's both. So when it comes to the I'll start with the corporate side, because that's what you lead with. When it when an organization approaches me, it's usually through the top, right, it's probably the CEO or someone in on that level. Or it's the HR professional, like the head, the chief of people and culture, the head of HR, whatever it is, and we hop on a call, no time limit, and we explore absolutely everything that's going on. And everything is of course confidential. And we talk about what success would look like for them in the future, if all of their people could speak well, and what are the parts that they need to enhance? What are the parts that really need refining and improvement, and maybe it's being on the same page about the corporate message, maybe it's about teamwork, and communicating internally with each other. Maybe it's about persuasive storytelling, like using the power of story, to really persuade people to do something to think in a certain way to behave in a certain way. Maybe it's about motivating and inspiring your teams to get on board with an initiative that maybe wasn't accepted. When we initially introduced it, something like that, because, you know, we're living in this crazy time of change, right? Absolutely right, whether it's coming back to the office, or introducing a new product or service or ending a product or service, whatever it is, or maybe it's just communication one on one, and people suck at communicating. And they need help with everything from email etiquette to giving constructive feedback that launches people forward. So we talked about all of that. And then we'll take a look at sequels workshop menu, okay. And there are tons of different options there as well as a custom option, which is fantastic. We build it specifically for you and your organization. And then we pick a date and time. We get every I get all the contact information of everyone who's going to be there, the types of people that they are very, very tailored experience to the organization, everything from the content that's included in the workshop, as well as the physical workbooks that they do. receive and actually keep and probably reused many, many times after the workshop.
Qasim Virjee 25:03
And these workshops are primarily done in person or remotely or
Jordyn Benattar 25:08
it's, it's half and half now, okay. And it's been great to be in person both here in Toronto, I'm going to New York in a couple weeks, like it's exciting to be back, traveling face to face Exactly. But a lot of the stuff is virtual as well. So really no limit on that. And of course, the workbooks would just be digital and fillable. And reusable there.
Qasim Virjee 25:29
So let's say they engage you. And now it's time for the workshop first workshop, what kind of stuff to can continue to expect from your workshops? What do they do when they're they're learning
Jordyn Benattar 25:38
by doing? Firstly, second, bringing all of the experience that I have, whether it's acting on camera, or it's thinking persuasively as a lawyer, or constructing arguments or structuring your speaking points to be coherent, concise, compelling, moving, maybe it's working on anxiety around public speaking, whatever it is, every single workshop has tangible takeaways, and also opportunities to practice those skills in real time, because we don't practice and I just lecture you for three hours, then
Qasim Virjee 26:13
it's just it's been in one year. Exactly. So a lot of it, it sounds like a lot of it is kind of very much like, like improv class. Like, are there situations, like people have to act through situations? Yes.
Jordyn Benattar 26:24
However, yeah, the one thing I would say maybe it's different from improv class, in the sense that you are being yourself, there is no role that you are playing is not like roleplay of being somebody else, you are being your authentic, best self. And they try these things in real time they receive constructive feedback. And they can usually the feedback that I receive is, oh, my gosh, we didn't know our people had it in them. Like, wow, this nation forever.
Qasim Virjee 26:53
So you kind of find this is the way I hear that. It sounds like that kind of artifice in business that is, which may be based on assumption about role playing and how people kind of don't communicate but communicate. Judy, how's your weekend? Oh, it was so good. I took the kids to the mountain, we went skiing. Oh, that's great. All right. Let's go work. That isn't necessarily, you know, an audit, it's kind of like catch up,
Public speaking skills and workshops.
Jordyn Benattar 27:16
right? Well, that's listening to reply and then get to work. It's not listening for the sake of actually listening and connecting, right? So there's a difference there. But that anyway, what they get out of it is really, there's six, there's tangible change and measurable change as well, which is why oftentimes, we'll also do it as a series, like an organization will say, okay, these are the four skills that we want to build within our people. By the end of 2023. We want our people to be equipped to do A, B, C, D, let's do a quarterly workshop to master all of them. And that's how it goes.
Qasim Virjee 27:51
I love it. Yeah. So looking at 2023. Ahead, minute. What is ahead for you for speak well, are there particular? Is there a change or any, you know, alteration and how you're offering what you're doing to the market things that you are looking forward to next year?
Jordyn Benattar 28:09
I'd say yes. Firstly, so many exciting workshops coming up. I'm currently booking private clients now for 2020 for March 2023. Because January and February are already full, which is really cool. And the private client experience is going to be different. Everything is going to be significantly more streamlined. Almost like when you're using a really cool app like peloton or something like that, where you can communicate, you can measure your growth, there's a lot of shared from a tech perspective, I guess that's the part that fascinates me. But in terms of my bread and butter, which is really helping people own the room, level up in terms of their leadership, that's the stuff that stays the same, right. And I mean, I'm obviously continuing to grow and I learned so much from my clients all the time. So what's in store for 2023? I could say a tech upgrade on the individual side, expanding the workshop menu on the corporate side. Also, the possibility of building a community of a really safe place for everybody to practice their public speaking skills like Alexa is archaic version of Toastmasters centrally,
Qasim Virjee 29:18
Well stay tuned. That's exciting. Yeah, it
Jordyn Benattar 29:21
is exciting when you can't say too much when you
Qasim Virjee 29:24
can. Yeah, you should say it here.
Jordyn Benattar 29:27
We have me back.
Qasim Virjee 29:28
I will have you back. In fact, in April, we're doing this two day conference and if you know stars align then then we can have you present that would be fantastic. I'm sure. Yeah, I would love that. It's a two day conference. We're gonna have as of now we've got 200 people registered in downtown Toronto. If registrations keep going, then you know we'll we may change venue, but the plan is to do it. One day kind of stage and interaction. Second day, a lot of workshops the whole day, and then people present the output of those workshops back on stage to the whole audience. Wow. So it's a real like hands on two days. At the end of it, you'll have 200 friends, you know, that are peers. So it's a really exciting kind of thing that
Jordyn Benattar 30:09
is exciting. Yeah, I hope they bring it with their public speaking skills. Yeah, well, we
Unknown Speaker 30:13
can work together on that. Okay, you can help them
Jordyn Benattar 30:15
with executive presence and all that we'll do an executive presence FICO workshop. Okay. Sounds
Unknown Speaker 30:19
good. Sounds good.
Qasim Virjee 30:21
Awesome. Well, it was wicked having you in the studio.
Jordyn Benattar 30:24
Thank you so much. This was this was great. Yeah, absolutely. It
Qasim Virjee 30:27
was awesome to hear about what you're doing. Because I think a lot of people I hope, who are listening will realize through this conversation that in their own organizations, there's a lot of opportunity for improvement in how they communicate. It's
Jordyn Benattar 30:41
true. I, I'll end with, I want to just anyone who's listening, yeah, to feel like you can do anything. If you can speak well communicate well, truly, whether it's landing an incredible new job, having better relationships with people in outside of work, whatever it is, but working on this skill will pay dividends forever. It is an incredible investment and the results that I see from people. That's why I do it. This is a people business. This is speak wells method of marketing is word of mouth. I've just the best I invested a red cent into a Facebook ad or whatever. And I think that's a testament to how powerful it can be totally transformed people's careers. So just for I want people to know that you have it in you, you can do anything. Yeah, if I was seeking makes you nervous. There's a way out. Yeah, and
Qasim Virjee 31:33
I think you know, part of that for at least for me, and then note is that often cases you think everything's cool.
Jordyn Benattar 31:40
But you're no you don't have the consciousness to know.
Qasim Virjee 31:44
Yeah, you're still not sure that you did you ask for everything you wanted. Did you actually you know, it was a great interaction with someone but did they? Did you get what you wanted out of it? And business itself like that? Yeah. Awesome. Well, thanks once again.
Unknown Speaker 31:57
That's yeah, that's a
Jordyn Benattar 31:59
wrap. Thanks, guys. Awesome.
Unknown Speaker 32:00
Yeah. Pleasure.